From 0 to 1: Building an Ops Agent that Updates Tickets, Slack, Notion, and GitLab
A useful “ops” agent isn’t a chatbot that just “answers.” It’s a system that executes actions cleanly: creating and updating tickets, notifying Slack, keeping a Notion page up to date, opening or commenting on a GitLab issue/MR, and, most importantly, keeping everything consistent. The real challenge isn’t AI. It’s orchestration, reliability, and managing side effects. […]





